Tuesday 24 July 2012

Customer Value

The values that customer find in booking tickets through bookmyshow.com are many, and are discussed below :-

Queue outside a cinema hall
  • Freedom from standing in Long Queues - Customers booking through the website need not stand in queues such as above to buy tickets. Booking tickets has been made hassle free by the use of internet  and can be done at your convenience
  • Choose your own seats - It gives the choice to choose seats on your own in the cinema or the in the seating area of the stadium
  • Real time status - Real time status is available for the movie or an event. A customer can decide, how urgently they want to book a ticket depending upon the status of availability of the tickets
  • Strata of options  - When we go to a cinema to buy tickets, we are restricted to only that cinema. But , here customers get plethora of options in the form of multiple cinemas
  • Multiple cities - The website gives the options of various cities in India beyond the metros. So, even if one is not in the metros, they can book the ticket on the same website. The depth provided in terms of cities is a major plus
  • Events, Movies and Theater under one roof - The ticket booking options go beyond the cinema tickets booking. It also cater to the need of sports events such as IPL, F1 etc, music events such as Poets of the fall tour to India, Korn tour to India etc and all the theatre activities happening in the country
BookMyShow has certainly evolved by not restricting itself to one form of entertainment. Let us see, how much value it is able to provide to the customer in future.  

No comments:

Post a Comment